Smile Together Commercial Manager Vikki Johnson

Vikki Johnson

Head of Operations and Commercial for Smile Together

My role sees me attending high level contract meetings with our commissioners and planning and managing critical service improvement, operational and major commercial projects on behalf of the business, from office relocations and refurbishing dental clinics to significant building renovation and redevelopment. I am responsible for managing all estates-related matters across the whole of our business which includes anything from liaising with landlords and colleagues, issues management and negotiating directly with contractors and suppliers, through to answering questions about recycling, security, mop heads and bin bags!

The most enjoyable aspect of my role is working with some lovely colleagues who are so passionate about what they do and their place within our organisation.  I love the opportunity to immerse myself in a multitude of varied projects, so my working day is never the same, but the biggest challenge in this role is the fact there aren’t 48 hours in a day….!

Prior to joining Smile Together in 2014 I worked for Cornwall and Isles of Scilly Primary Care Trust (PCT) commissioning GP services.   I then opted to work for NHS Plymouth to continue on this career path where, I assumed responsibility for dental commissioning for the PCT whilst the original lead was on maternity leave.  I never went back to GP commissioning full-time but was inspired into remaining with dentistry.

I find Smile Together a most inspiring environment, particularly in terms of the business’s ambitious and forward thinking attitude.  I love the fact that we’re not afraid to try new things and be innovative wherever we can.

To someone considering working for Smile Together, I would say that if you’re seeking an employment opportunity where you feel like you can really make a difference to the community in which you live, look no further.  As a team member here you’re offered every opportunity to have a say in how the company operates, put forward ideas for service improvement and make that difference.  If you want to work with a group of people that put their everything into all that they do because they really care, then Smile Together could be the employer for you.

Outside of work I like to spend quality time with my family, friends and my dog.

The fun bit

Cats or dogs? Both

Surfing or sunbathing? I hate water!

Manual or electric toothbrush? Electric

Cornish cider or gin? VODKA but can be persuaded (very easily) to do Tequila shots!

Mini or VW Campervan? Neither

Peace and quiet or loud and lively? Peace and quiet at work, loud and lively outside of work

Flossing or interdental brushing?  Floss

Full on roast or salad?  Roast

Football or rugby? Neither

Rock or classical? Rock

Under cover or outside in the elements?  Outside!