We are proudly commissioned by NHS England to deliver this valuable service and each year provide over 22,500 urgent and emergency appointments, keeping patients out of pain and A&E.
Since dental services temporarily ceased (as per the national instruction received from NHS England on 25th March 2020) we have continued providing emergency care from our Urgent Dental Care Hubs, triaging patients via the telephone.
If you have a dental emergency please contact us on 0333 405 0290.
We have to follow very strict criteria so a member of our team will ask you questions about your dental problem and arrange a call back from a dentist who will be able to give you appropriate clinical advice. Patients who require emergency treatment after this thorough triage procedure will be allocated an Urgent Dental Care Hub appointment.
What constitutes emergency need:
- Severe trauma to teeth (eg. tooth knocked out) and/or facial skeleton (which may require onward referral to Royal Cornwall Hospital Trust)
- Uncontrolled bleeding
- Dental infection/fever/facial swelling that hasn’t responded to antibiotics or analgesia and which is increasing in size
How to access treatment:
Patients must be referred by their usual dentist or if they don’t have one they should call 0333 405 0290 but must understand that treatment options are very limited.
Patients must not, under any circumstances, simply turn up and hope to be seen – you will not have access to our practice unless we are expecting you. This tightly managed triage, referral and treatment process ensures stringent safety measures are in place to protect our patients and our teams.
There is a standard NHS charge for this service, details of which you can find here.
The opening times for our Urgent Dental Care Hubs are:
Monday to Thursday 08:30 – 17:00
Fridays 08:30 – 16:30
We run the following Out of Hours surgeries:
Truro Health Park
Monday to Friday 17:30 – 19:30
Saturday, Sunday & Bank Holidays 08:30 – 12:30
Harleigh Road Dental Centre – Bodmin
Saturday, Sunday & Bank Holidays 08:30 – 16:30
Please note these are not drop-in surgeries, you must call 0333 405 0290 to access this service.
Private emergency treatment:
At some locations there is the option for a same-day private dental emergency appointment – please contact us on 0333 405 0291 to enquire.