Rhona Maclean - Clinical Lead Dental Nurse

Rhona Maclean

Clinical Lead Dental Nurse

On a day-to-day basis I am responsible for making sure everything is running smoothly and effectively for clinical colleagues working in our West Country Dental Care and Brighter Dental practices. I spend lots of time out and about, visiting our clinical locations to ensure we maintain the highest clinical standards, meet all clinical governance requirements and be there to help with any requests my colleagues may have. I also keep my hand in by working as a dental nurse when needed.

Leading a team of highly skilled and experienced clinicians, all very passionate about delivering the very best patient care, is so rewarding. However it can also be challenging, not least making sure we consistently operate in line with our company ethos, standards and expectations – our agreed ‘way of doing things’ whilst accommodating (where possible) colleagues’ individual ideas for service improvement in our employee-owned business.

I came to dental nursing very early on through a family connection, gave it a try and then headed off to study an HND in Fine Art at college! However it had clearly resonated with me as I then returned to dental nursing and qualified in 2005, fortuitously working in practice with a very entrepreneurial dentist in the Highlands of Scotland where, as in Cornwall, there is limited access to NHS dentistry. Together we successfully opened, built up and sold sustainable dental practices wherever patients needed us, in a mix of rural and town locations across Scotland providing a combination of NHS and private dentistry.  Over this ten-year period I progressed into more of a practice management role and alongside nursing I essentially ran the practices, developing and implementing clinical, governance and operational policies and procedures, supported recruitment, management and team-building, patient acquisition and project management, generally making things happen.  When that dentist retired, my partner and I decided we’d have a complete change too and move to Cornwall – for us both it very quickly felt like home.

I was so pleased to join Smile Together where no two days are the same – it’s an amazingly varied role presenting multiple challenges which I love. It’s a very different dental company to what I’ve experienced elsewhere – certainly not your traditional ‘corporate’ – it has a different vision and is all about the patients, with exciting opportunities for us to reach further into the local community. I love being able to make a difference so this is a perfect match for my personal and professional ethos. To anyone considering working for Smile Together I’d say ‘come and join our family’.

Outside of work I enjoy walking coastal footpaths, yoga and gardening in the summer. Oh and I’m an avid Harry Potter fan!

The fun bit

Cats or dogs? Any furry animal

Surfing or sunbathing? Sunbathing

Manual or electric toothbrush? Manual

Cornish cider or gin? Cider

Mini or VW Campervan? Campervan

Peace and quiet or loud and lively? Depends on the day!

Flossing or interdental brushing? Both

Full on roast or salad? Salad, but an exciting one!

Football or rugby? Formula 1

Rock or classical? Rock

Under cover or outside in the elements? Depends on the day!